PTI Cymru work closely alongside each of our clients to understand their needs and deliver a service that best meets their unique requirements. With a recent customer satisfaction rating of 97% for one of our clients, regular monitoring of KPIs and staff training requirements, we are confident in our team’s ability to provide an exceptional service. Take a look at some of the services we are currently delivering for our clients to get a better insight into how we work and what we can do for you.
Traveline Cymru is a Welsh Government funded ‘one-stop-shop’ for public transport information in Wales. Customers can access this information via the bilingual Traveline Cymru Freephone number, website and app.
Mytravelpass is a Welsh Government funded initiative, offering all 16-21 year olds in Wales a 1/3 discount on bus travel.
TrawsCymru are a Welsh Government funded service, providing vital longer-distance bus services for communities across Wales.
Bwcabus provide both fixed route services and demand responsive journeys within the North Carmarthenshire, South Ceredigion and Pembrokeshire areas.
Transport for Wales Rail Services
KeolisAmey Operations, trading as Transport for Wales Rail Services, operate a number of popular train routes across Wales.
National Rail Enquiries (ATOC)
National Rail Enquiries, part of the Rail Delivery Group, are an information service for rail services across the National Rail network in England, Wales and Scotland.
Bike sharing provider Nextbike UK are part of Nextbike GmbH, the most extensive bike sharing service in the world.
Drivetech, part of the AA, are a leading provider of driver assessment, training and educational schemes in the UK.