Privacy Policy

PTI Cymru is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you could be identified when using this website, this will only be used in accordance with the following privacy statement.


This privacy statement explains how we use any personal information we collect about you when you contact us or use one of our services.

We manage your personal information with great care. Your privacy is very important to us, so we want you to understand why we’re asking for each piece of information when contacting us.


Why we collect information about you?

To ensure we are able to provide a quality services to our clients, we may collect and process personal information. Most of the information we process is provided directly by you when contacting us via our enquiries email, feedback form, PO BOX, phone number.


If you make an enquiry:

If you send us an enquiry via our enquiries email, feedback form, PO BOX, phone number, you will only receive a response to your reasons for contact. We will not contact you for any other reason. However, if we feel we have an offer or new service relating to your specific enquiry, we may contact you again in the future. If you do not wish to be contacted in this way and would like to unsubscribe from our database, please let us know by sending us a brief email. We will not pass your information to a third party unless otherwise requested by yourself.


Data Protection

When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.



A cookie is a small text file that is placed on your computer by websites that you visit whilst you are using them.
On this website, there are cookies used by us and third party Google Analytics to allow our website to work more efficiently and to remember useful information. You can find out more about the cookies collected by us and Google Analytics here.


Opting out of Cookies

Most browsers are set to automatically accept cookies. If you would like to control which cookies you accept, you can configure your browser to alert you each time a cookie is offered by a website’s server. You can also set your browser to not receive cookies and you can also delete existing cookies from your browser. If you have refused cookies, you may find that some part of the website will not function properly.

To find out more about what cookies are and how to manage and delete them, visit

Please be aware that if you do not configure your browser you will accept cookies provided by this website.


Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Changes to our Privacy Policy

PTI Cymru may change this policy occasionally by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 2nd September 2019.