We listen to our customers and build the services we deliver around the solutions they need. Get in touch with us to see how we can specially tailor our services to best meet your requirements.


PTI Cymru pride ourselves on putting the needs of our clients at the forefront of what we do. We work collaboratively with each of our clients to deliver creative and innovative solutions that fill gaps in their current business offerings. Whether this means adapting the service we currently offer, or tailoring a combination of these services to create a bespoke package, we strive to meet and exceed the different criteria you come to us with.

Take a look at some of the customer service management, marketing support and bus data services we currently offer our clients. These can be delivered bilingually or exclusively in the English or Welsh language:

  • Customer phone enquiries
  • Customer email enquiries
  • Social media enquiries
  • Lost property services
  • Complaint handling
  • Service booking management
  • Ticket purchasing management
  • Over the phone course delivery
  • Translation services
  • Voiceover recordings
  • Website content management
  • Social media content support
  • Event staff coordination
  • Bus data service provision

These are just a small selection of the services PTI Cymru have been expertly delivering since 1999. With this experience, our team have the professionalism, flexibility and capacity to operate these services on your behalf in a bespoke form that suits your organisation.


Whatever your business requirements, get in touch with us to start the conversation about how we can tailor our high quality customer service, marketing support, bus data and other services to deliver on behalf of your organisation.